SOC Level 2 (Investigation & Analysis)
Deep investigation: turning escalated alerts into confirmed incidents and decisions.
L2 analysts take what L1 escalates and dig in. They correlate across data sources, reconstruct what happened, confirm or rule out compromise, and decide on containment. They are the bridge between triage and full incident response, and they feed lessons back into better detections.
Included in this service
Correlation & analysis
Cross-source correlation across endpoint, network, identity and cloud telemetry.
Incident confirmation
Confirm scope, impact and root cause, or safely rule a case out.
Containment decisions
Decide and direct containment actions to stop an incident spreading.
Detection feedback
Tune and create detections so the same threat is caught faster next time.
A clear path from problem to outcome
The same disciplined cycle every time, so you always know what is happening next.
Assess & scope
We review your environment, assets, log sources and goals, then agree a clear plan, success criteria and rules of engagement.
Onboard & tune
We connect your data sources, build detections and playbooks, and tune to cut noise so alerts actually mean something.
Operate
Our analysts monitor, triage, investigate and respond, with clear escalation paths and documented handovers.
Report & improve
Regular reporting on coverage, incidents and trends, with continuous detection and process improvement.
Frequently asked questions
The things security leaders ask us most about SOC L2.
More SOC services
SOC Level 1 (Monitoring & Triage)
The front line: round-the-clock alert monitoring and first-response triage.
SOC Level 3 (Threat Hunting & Response)
The experts: proactive hunting, advanced response and detection engineering.
SOC Build & Setup
Stand up a Security Operations Center designed around your business.
Build it right.
Secure it for good.
Tell us what you're building or securing. We'll bring the engineers, the security team and the trainers, plus a clear, costed plan to get you there.
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